This was initially done without any contact from Apple.Īpple did later call back, explaining that his account was “erroneously flagged by automated processes as malicious and was put on hold.” He said that it took Apple 24 hours to partly fix the problem, removing the flags, though that still left him having to recompile, re-sign, and redistribute everything. If that was an error, your reputation has absolutely been harmed.
Mac app uctox code#
They said it was malicious code detected. I want to let you know that I spent two and a half hours on the phone with trying to get them to say exactly how Downie (change the name) will harm my computer. I really find the above borderlining on slander. The most damaging to me is the message shown to user: He said one of the most alarming aspects of it was the damage to his reputation. Should I quickly go and apply for a job? Or should I try to found another company and distribute the apps under it? What should I do? Didn’t.Īt this point you no longer know whether you have a business or not. with my teeth grinding, I went for the phone option where you leave a number and they call you back. (all times are CET), Apple’s contact form only showed the option to send them an email - so I did. I got really frightened as all of sudden, no user was able to use my apps anymore As it was 7 a.m. When Apple revokes the certificate, it’s generally a remove kill-switch for the apps.
Each macOS app these days needs to be co-designed using an Apple-issued certificate so that the app will flawlessly work on all computers.
Mac app uctox full#
Full inbox of reports of my apps not launching (crashing on launch) and after not too long I found out that when I sign into my Apple developer account I can no longer see that I would be enrolled into Apple’s developer program Īfter more investigation, I found out that the distribution certificates were revoked - evidently by Apple as no one else has access to them and I was sound asleep when all this happened. On Aug 4, 2020, I woke up to a slightly different world - I had lost my business as it seemed. Monroe described the experience in a blog post: Users were unable to open them, and a message flagged them as malware, advising users to delete the apps to avoid damaging their Macs.ĭeveloper Charlie Monroe, creator of the Downie video downloader, among other apps, said that Apple didn’t even send him a message saying it had happened, and for several hours he didn’t know whether he still had a business or not… An automated mistake by Apple resulted in the company remotely killing all of a Mac developer’s apps.
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